Refunds & Exchanges Policy
Refunds & Exchanges
The National Lutheran Choir does not offer refunds on concert ticket purchases. However, we will gladly exchange your tickets provided you notify us during business hours (M-F 9 am – 4 pm) at least 48 hours in advance of your ticketed concert date. Alternately, if you act in advance of your ticketed concert date, you may designate your ticket purchase as a tax-deductible donation to the choir in accordance with IRS regulations. Unused tickets cannot be exchanged or converted to a donation after the event date has passed.
In rare instances, a performance may be re-scheduled due to weather. In that case, your ticket will be valid for a re-scheduled event or may be exchanged for another event.
There are no refunds on CD purchases unless the merchandise is defective.
Call (612) 722-2301 for more information or assistance.